This Cookie Policy outlines how silentcaster (“we”, “us”, or “our”), operating from the United Arab Emirates, utilises cookies and comparable tracking identifiers on www.silentcaster.com. This document is structured to comply with the data protection and privacy regulations across the European Union, the United Kingdom, and the United States.

1. Consent and Customer Choice

We respect your privacy choices and operate on a strict consent basis for non-essential tracking. We will only deploy non-essential cookies after you, the customer, explicitly indicate your consent by clicking the “Accept” button on our Cookie banner. You may navigate our website without accepting non-essential cookies, though certain site functionalities may operate differently.

2. What Are Cookies?

Cookies are small text files placed on your device when you browse a website. They assist in maintaining website functionality, remembering your preferences, and providing us with aggregated insights into how our website is utilised.

3. Categories of Cookies and Retention Periods

In accordance with applicable European and United States privacy frameworks, we limit the retention of cookies strictly to the time necessary to fulfil their specific operational purpose.

• Strictly Necessary Cookies These cookies are essential for the core operation of our website, such as adding table leg pads or floor mats to your shopping cart and proceeding through the checkout process. The website cannot function properly without these items.
  • Retention: Session duration (these automatically expire and are deleted when you close your web browser).
• Preference Cookies These files allow the website to remember information that changes the way the site behaves or looks, such as your region or language selection.
  • Retention: Up to 365 days.
• Analytics Cookies These help us understand visitor interactions by collecting and reporting information anonymously. This data assists us in evaluating site traffic and customer interaction with our product pages.
  • Retention: Up to 730 days.

4. Third-Party Cookies: Stripe

Please be advised that certain third-party cookies are required during the checkout procedure to process transactions. These third-party cookies are handled by Stripe. Stripe deploys these files to verify transaction details and process payments smoothly. For comprehensive details regarding how Stripe manages related data and identifiers, please refer directly to Stripe’s privacy documentation.

5. Managing Your Preferences

You maintain full control over your cookie preferences. You possess the right to withdraw your consent or modify your choices at any time. You can adjust your browser settings to refuse cookies, delete existing ones, or alert you when files are being sent. Please note that updates to your browser settings may take up to 24 hours to fully apply across all systems.

6. Updates to This Policy

We may revise this policy periodically to reflect operational changes or evolving regulatory requirements in the European Union, the United States, or the United Arab Emirates. The updated version will be indicated by an updated “Effective Date” at the top of this page.

7. Contact Information

If you have any questions regarding this Cookie Policy or your data choices, please contact us at:

• Brand: silentcaster
• Email: table@silentcaster.com
• Location: United Arab Emirates